We ship worldwide free! All shippings are carried by UPS Express Service. Please note that Zelveti is not responsible for any customs and import taxes that may apply.

All Zelveti jewels are handcrafted by master artisans just for you. Our made to order items typically take up to 5 business days for production. You will receive your order within max. 10 days after the purchase date.

Our jewelry is more than an accessory — it's a timeless piece of art that becomes a part of your soul. We're delighted to walk side by side with you on your journey of gathering new "moments”. However, if you change your mind, we are happy to offer 30-day returns.

We can only accept returns on undamaged and unworn jewels in the original packaging. Please contact us for more information.

Yes, every handcrafted Zelveti piece comes with our 2-Year Warranty. We’re confident in the quality of our product hence the 2-year coverage.

Please note that the warranty does not extend to lost items, scratches resulting from regular usage (such as a bent ring or broken chain), improper handling or storage of the product, and any alterations performed by a third party not affiliated with Zelveti.

Absolutely! Please let us know and we will do our best to make it unforgettable.